Privacy Policy

The present website of “skygroup.gr” recognizes and respects the right to protect the personal data of internet users, in accordance with European Regulation 2016/679 and Law 4624/2019. This policy text describes the collection and processing of user data when visiting or using the services provided on our website. The visitor to our website and/or user of our services must carefully read the terms and conditions for the protection of his personal information stated here.

  1. Who will use your Personal Data

The website skygroup.gr will use your personal data in its capacity as Data Processor controller).

  1. What is personal data?

According to the law, it is any information that concerns an identified or identifiable natural person (“data subject”), such as name, e-mail address, VAT number, etc. Identifiable is defined as a natural person whose identity can be ascertained, directly or indirectly, in particular by reference to an identification element, such as a name, an identification number, location data, an online identifier (IP address, e-mail, etc. .) or to one or more factors that characterize his physical, physiological, genetic, psychological, economic, cultural or social identity.

  1. What is personal data processing?

Processing of personal data is any act or series of acts carried out with or without the use of automated means, on personal data, such as the collection, registration, organization, structure, storage, adaptation, alteration, retrieval, information search, use, transmission to third parties, dissemination, association, combination, restriction, deletion and destruction of personal data.

  1. What personal data we use

The “company” collects and keeps exclusively the personal data that you disclose to it by entering the requested personal information in the respective fields and/or your answers in the context of specific actions that it carries out and that you can voluntarily participate in and are the minimum necessary for proper functioning of the website and the services it provides.

In the context of the obligation to safeguard and protect the information of its customers and partners, the “company” undertakes to protect and use in an appropriate manner the personal data collected either online from this website or through communication/collaboration with each third.

The company only collects the personal data voluntarily provided by our online visitors, so that we can satisfy your requests, we can provide you with information about our products and services, by sending information material (letters, newsletters, etc.) and to serve you in the best possible way. Where additional, optional information is sought, you will be notified at the time it is collected.

This personal data falls into the following categories:

  • Identity data: includes first name, last name, title etc. If you contact us via social media, your social media username may also be included.
  • Contact data: includes shipping address, delivery address, email address and telephone numbers.
  • Transaction Data: includes details of payments made by you and other details of products you have purchased from us.
  • Technical data: includes your internet connection address (IP address), your browser, your location, your operating system and other information related to the device you use to visit the website.
  • Tracking data: includes data that we or others collect through cookies and similar tracking technologies such as web beacons, pixels and mobile identifiers.

WHAT ARE COOKIES?

Cookies are pieces of information in the form of very small text, they are stored in the browser you use on your PC, Smartphone & your tablet (Chrome, Mozilla Firefox, etc.), helping the more efficient operation of our site. Cookies in no way cause damage to users’ computers or files stored on them. The information stored in cookies is used for identification purposes & optimization.

Categories

  • Necessary Cookies

They allow the execution of basic functions of the site, such as adding products to the cart, electronic payment and saving products to the wish-list. Without these absolutely necessary Cookies, the smooth operation of the e-shop is immediately affected, but your personal browsing experience is also degraded, since basic e-commerce functions are underpowered.

  • Performance cookies

Performance cookies collect information about how visitors use the website. They allow us to see which pages are visited most often or show us if they are experiencing any problem while navigating. These cookies do not collect information that identifies the visitor. All the information collected by these cookies is aggregated and used only to improve the operation of skygroup.gr.

  • Functionality cookies

These cookies “remember” your preferences when browsing our site, so that we can recommend the appropriate products based on your needs. With these cookies you enjoy a personalized version of skygroup.gr, making it much easier to find what you are looking for you are looking for

  • Advertising cookies

These cookies are used to provide advertising more relevant to you and your interests. They are also used to send targeted advertising or offers with the aim of limiting bulk, spam and irrelevant advertising messages. At the same time, they help us measure the effectiveness of advertising campaigns.

  • Cookies Analytics

They are a subset of Functionality Cookies and enable us to evaluate the effectiveness of the various functions of our site, so that we can continuously improve the experience we offer you.

Specifically:

Third-party vendors, including Google, may display Company advertisements on Internet sites.

Third party suppliers, including Google, may use cookies to update, optimize and display advertisements based on the user’s previous visit to the website skygroup.gr.

skygroup.gr may also use cookies from a previous visit to its website for remarketing.

You can set your browser to notify you each time before a cookie is downloaded and decide whether to receive it or reject it. In this case, keep in mind that you may not be able to use all of its features.

skygroup.gr may use Google Analytics features for display ads (e.g. , remarketing, Google Display Network impression reporting, Doubleclick Campaign Manager integration, and demographic and interest reporting).

Using Ad Settings, visitors can opt out of Google Analytics for display ads and customize Google Display Network ads.

Here are the available opt-out options of Google Analytics for the web.

skygroup.gr complies with Google AdWords Interest-Based Advertising Policyand restrictions for sensitive categoriesand:

Uses remarketing with Google Analytics for online advertising.

skygroup.gr and third party vendors, including Google, together use first-party cookies (such as the of Google Analytics) and third-party cookies (such as the DoubleClick cookie), to update, optimize and display advertisements, according to the previous visits of some users to its website.

skygroup.gr and third-party vendors, including Google, together use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie), to perform reports on how the ads of skygroup.gr, other uses of advertising services and interactions with these ad servings and advertising services are related to visits to the website of skygroup.gr.

skygroup.gr may use data from Google interest-based advertising or third-party audience data (such as age, gender and interests) with Google Analytics.

We do not collect special categories of personal data about you (this includes your nationality, religion or belief, your sex life, your sexual preferences, your political views, your membership of trade unions, information about your health and your biometric data, as well as criminal record data)

  1.  Collection and purpose of personal data processing

The collection of personal data takes place only if you voluntarily choose to provide it, for example, by email or if you contact us by email or if you register as a customer of the products and services of the “company” or if you participate in various actions / contests on social media and/or as users of this website.

The use of products and services provided by the website skygroup.gr, including the provision of online services ordering our products and services requires ensuring the ability to communicate with you. Therefore, it is necessary during your registration on the website skygroup.gr to declare the true personal data that you will be asked.

By subscribing to the services provided by skygroup.gr you also consent to the storage and use of personal of your data, in accordance with this Statement.

The purpose of the collection, use and processing of your personal data is:

  • the provision of the services and products you request through the website, for the receipt of which it is necessary to use and/or process them, e.g. Online orders, and the subsequent implementation of contractual obligations, in the context of execution, delivery and invoicing of orders under optimal conditions and in the most efficient way,
  • providing personalized services and facilitating the ordering process, for the purpose of user convenience and/or ensuring that the content of the website is presented in the most efficient way for you and your computer. The legal basis for processing personal data for this purpose is your consent (Article 6(1)(a) and Article 9(2)(a) GDPR)
  • in addition, but only with your optional consent which is the legal basis of the processing in accordance with Article 6(1)(a) of the GDPR: the promotion of the products and services provided by the “company”, in particular through skygroup.gr, and receiving promotional information material (direct marketing) from the “Company”.

Your data may in any case be processed, even without your consent, for the purpose of compliance with laws, regulations, EU law (Article 6(1)(c) GDPR), to obtain statistical data regarding the use of the Website and its proper functioning (Article 6 paragraph 1 point f) of the Regulation), and the establishment or defense of legal claims in the interest of the Company.

Personal data is entered into the Company’s IT system in full compliance with data protection legislation, including security and confidentiality profiles and based on principles of good practice, lawfulness and transparency in processing.

The data is stored for as long as is absolutely necessary to achieve the purposes for which it was collected. In any case, the criterion used to determine this period is based on compliance with the deadlines set by law and the principles of data minimization, storage limitation and rational file management.

All your data will be processed in paper or automated means, ensuring in each case the appropriate level of security and confidentiality.

Your personal data is not used for purposes other than those described in the Statement, unless we obtain your prior permission, or unless this is required or permitted by law.

The “company” collects “sensitive” personal data only when you voluntarily provide us with such data or when such data is required or permitted by law.

We advise you to refrain from providing sensitive data, unless this is required for the purpose of providing the personal data or you hereby consent to the use of such data.

The “company” may ask you to provide certain personal data to send informational messages about products and services and/or related offers and announcements. It may also ask for your permission for certain uses of your personal data, and you can either consent to or decline those uses. If you wish to receive specific services or communications, such as an electronic newsletter, you will be able to unsubscribe from the relevant list of recipients at any time by following the instructions contained in each communication. If you decide to unsubscribe from a service or communication, we will try to delete your data as soon as possible, although we may need some time and/or information before we can process your request.

  1. Persons with Access to Personal Data and Transfer of Personal Data

The Data are processed by electronic and manual means in accordance with the procedures and practices related to the above-mentioned purposes and are accessible by the personnel of the Controller authorized to process the Personal Data and the supervisors and in particular the employees belonging to the following categories: technical staff, IT staff and administrative staff, product managers, as well as other staff members who need to process the data for the performance of their duties.

The “company” does not transmit personal data to third parties.

In some cases, the “company” may share your personal data with various companies or service providers that cooperate with it, in order to respond to your requests or with natural or legal persons entrusted with the execution of the processing, provided that we will notify you in advance and obtain your prior consent. Persons who have access to the data are obliged to maintain the confidentiality of that data.

The Data may be shared, also in countries outside the European Union (“Third Countries”): a) to institutions, authorities, public bodies for institutional purposes, b) to professionals, independent consultants – whether working individually or collectively – and others third parties and providers who provide the Data Controller with commercial, professional or technical services required for the operation of the Website (e.g. provision of IT and Cloud Computing services) for the purposes mentioned above and to support the Company in providing the services you have requested and c) to third parties in the event of mergers, acquisitions, transfers of businesses or their branches, audits or other extraordinary acts.

The mentioned recipients receive only the data necessary for their respective functions and duly undertake their processing only for the purposes stated above and in accordance with data protection laws. The Data may also be shared with the other legal recipients identified from time to time by applicable laws. With the exception of the above, the Data will not be communicated to third parties, natural or legal persons, who do not perform tasks of a commercial, professional or technical nature for the Controller and will not be disseminated. The persons who receive the data will process it, as the case may be, as Data Controllers, Processors or persons authorized to process the personal data for the purposes mentioned above and in accordance with the applicable data protection legislation.

Regarding the transfer of data outside the EU, even in countries whose laws do not guarantee the same level of protection of the privacy of personal data as that provided by EU law, the Controller informs that the transfer will in any case take place in accordance with with the methods permitted by the GDPR, such as for example based on the user’s consent, based on the standard contractual clauses approved by the European Commission, selecting parties participating in international programs for the free movement of data or implemented in countries considered safe by the European Commission.

  1. Your rights regarding Personal Data

If you wish, you can request at any time to be informed about your personal data held by the “company”, their recipients, the purpose of their retention and processing as well as their modification, correction or deletion, by sending a relevant electronic message to the address skygroup.gr from the electronic contact address you have indicated. You also have the right to review the personal data we hold and generally to exercise any right provided by the legislation for the protection of personal data.

The personal data you provide to us through skygroup.gr, either during your registration or at a later date stage, are collected and are used and processed in accordance with the applicable provisions on the protection of personal data. and specifically, in accordance with the provisions of Law 2472/1997 and Law 3471/2006, as applicable, as well as the new European General Data Protection Regulation (EU) 2016/679 as well as Directive 95/46/EC, on personal data protection.

Keep, upon your request, in accordance with the provisions of Articles 15 – 22 of the GDPR:

  • Right to be informed about the personal data we hold about you.
  • Right to rectification of your personal data.
  • Right to complete your personal data, provided that this data is necessary for the purposes of processing your data.
  • Right to erasure of your personal data. Some data will only be deleted after a specified retention period, for example because in some cases we are required by law to retain the data, or because the data is required to fulfill our contractual obligations to you.
  • Right to freeze your personal data: in certain cases provided by law, we will freeze your data if you ask us to do so. Further processing of retained data takes place only to a very limited extent.
  • Right to withdraw your consent, which can be done at any time.
  • Right to object to the processing of your data.

You can object at any time to the processing of your personal data in the future, if we process your data on the basis of one of the legal justifications provided for in Article 6 §§ 1e) and 1f) of Regulation (EU) 2016/679. If you object, we will stop processing your data, provided there are no legitimate grounds for further processing. Processing your data for advertising purposes does not constitute a lawful reason.

  1. Security of Personal Data

The “company” implements specific technical and organizational security procedures in order to protect personal data and information from loss, misuse, alteration or destruction. Our partners who support us in the operation of the website and digital infrastructure also comply with these provisions. The company has ensured the compliance of the cooperating companies with the GDPR policy and bears no responsibility for any unfair action by them on personal data.

  1. Links to other websites

This Privacy Policy applies only to the Website defined above. Although the Website may contain links to other websites (known as third-party websites), please be advised that the Company does not have access to or use cookie tracking systems, web beacons or other user tracking technologies that may be active on third-party websites. , the content and material published on them or the methods of processing your personal data. For this reason, the Company expressly disclaims any responsibility for such matters. Therefore, you should verify the privacy policies of such third-party websites and gather information about their terms and conditions and how they process your personal data.

  1. How we store data and for how long

Pursuant to Article 5(1)(c) of the GDPR, the computers and programs used by the Company are created in such a way as to minimize the use of personal and identifying information. This data is processed only to the extent necessary to achieve the purposes stated in this Policy and will be stored for as long as is absolutely necessary to achieve the specific intended purposes. In any case, the criterion used to determine the storage period is based on compliance with the deadlines permitted by law and the principles of data minimization, storage limitation or rational management of our records.

  1. Resolution of complaints, complaints

According to the General Regulation of Personal Data, the “company” is committed to resolve complaints or complaints regarding the collection or use of personal data.
In the event that you consider that the protection of your personal data is affected in any way, you can appeal to the Personal Data Protection Authority, Kifisias 1-3, c. 115 23, Athens, www.dpa.gr.

  1. Statement Revisions

The “company” reserves the right to modify or revise this Statement from time to time, at its sole discretion. If changes are made, the “company” will record the date of amendment or revision to this Statement and the updated Statement will apply to you from that date. We encourage you to periodically review this Statement to review any changes to the way we manage your personal data.

  1. Not sure?

We really hope that this Privacy Policy made you understand, in a clear and direct way, how we process your personal data. However, if you still have questions or further questions that you would like to address to us, we will be more than happy to answer them.

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